External inbox
A single intake surface for inquiries from candidates, customers, and partners. Each message carries sender identity, subject, intent classification, and attachments, with status, assignment, and reply tracking.
Signal — by VUMY Technologies
Messaging built into the work — inbox, threads, and channels on one workspace.
A unified communication layer covering external inquiries, record-attached discussions, and workspace channels — so every conversation lives next to the record it belongs to.
Intent-classified
External inbox
Inquiries triaged on arrival
On any record
Threads
Bound to applications, bookings, orders, envelopes
Workspace + public
Channels
Cross-workspace discovery for public channels
Conversations next to the work.
Signal is included in every vumyo workspace.
Record-attached threads
Threaded discussions attached to any record — an application, a booking, an order, an envelope. Conversations stay where the work happens, with participants, edit and resolution states, and reactions.
Workspace channels
Broadcast channels for team announcements and topic discussion, with admin / moderator / member roles, pinned posts, reactions, and event-driven notifications.
Public channels
Workspaces can publish channels for cross-workspace discovery. Subscribers can read and react without needing full workspace access.
Real-time delivery
Inbox badges, thread messages, channel posts, and reply notifications stream in real time, with per-user policy across in-app, email, and digest delivery.
From first touch to verified outcome.
- 01
An inquiry arrives in the inbox; intent is classified automatically and the message is queued for assignment
An inquiry arrives in the inbox; intent is classified automatically and the message is queued for assignment.
- 02
A team member replies inside the inbox, with status and history captured end-to-end
A team member replies inside the inbox, with status and history captured end-to-end.
- 03
When context shifts to a specific record, the conversation is promoted to a thread on that record
When context shifts to a specific record, the conversation is promoted to a thread on that record.
- 04
Workspace channels carry team-wide announcements and topic discussions; selected channels can be published publicly
Workspace channels carry team-wide announcements and topic discussions; selected channels can be published publicly.
- 05
Notifications stream in real time, with deduplication and per-user delivery policy
Notifications stream in real time, with deduplication and per-user delivery policy.
What we enforce by default.
Real-time delivery
Audit log on every message
Public channels are opt-in per workspace
Frequently asked.
How does Signal compare to a generic team-chat product?
Signal binds messages to the records they relate to. A message about a candidate application is attached to that application; a customer inquiry is attached to the customer record. Conversation context is preserved alongside the work.
What are the three communication surfaces?
External inbox for inbound inquiries, record-attached threads for in-context discussions, and workspace channels for team broadcasts and topic-organized conversation.
Does Signal support real-time delivery?
Yes. Inbox badges, thread messages, channel posts, and reply notifications all stream in real time.
Can workspaces share channels with the public?
Yes. Workspaces can publish channels for cross-workspace discovery; subscribers can read and react without needing full workspace access.
How are notifications delivered?
Per-user policy across in-app, email, and digest delivery. Deduplication is built in so the same event does not produce duplicate notifications.
Get started
Start with Signal.
Signal binds every message to the record it relates to — applications, bookings, orders, envelopes.